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Privacy Policy

 

Last updated: September 27, 2023 

  1. General 

1.1.This privacy policy (“Privacy Policy”), together with the Terms governs your use of  the Platform (“www.thesafaristitch.com”) and describes our policies and procedures  on the collection, use, disclosure, processing, transfer, and storage of the information  provided to us by you. By using, browsing, accessing, or purchasing from the  Platform, you agree to be bound by the terms of this Privacy Policy and consent to  the collection, storage, possession, dealing, handling, sharing, disclosure or transfer  of your information in accordance with the terms of the Privacy Policy. We shall not  use the User’s information in any manner except as provided under this Privacy  Policy.  

1.2.This document is an electronic record and is governed by the provisions under the  Information Technology Act, 2000 and rules made thereunder as may be applicable,  and the amended provisions pertaining to electronic records in various statutes as  amended by the Information Technology Act, 2000. This electronic record is  generated by a computer system and does not require any physical or digital  signatures. 

1.3.This Privacy Policy sets out the type of information collected from the Users, the  purpose, means and modes of usage of such information and how and to whom we  shall disclose or transfer such information. You may at any time withdraw your  consent for collection and use of your information including Personal Information  (defined hereinafter) or Sensitive Personal Data or Information. However, please note  that if you withdraw your consent, we may no longer be able to provide you with the  corresponding service for which you have withdrawn your consent. It is hereby  clarified that your decision to withdraw your consent will not affect the processing of  Personal Information based on your previous consent prior to the withdrawal. 

  1. Types of Data Collected 

2.1. You may be asked to provide your information anytime you visit, access, use or  browse the Platform. We may share information and use it consistent with the 

provisions of this Privacy Policy. We may also combine it with other information to  provide and improve our Products, services, content, and advertising. 

2.2 You agree to provide information, which shall be true, correct, up to date and  accurate. You may access, amend, alter, or require deletion of your information  partially or fully by contacting us at shirina@thesafaristitch.com . 

2.3 We may collect a variety of information from you, including your name, mailing  address, phone number, email address and contact preferences, including any other  usage and interaction details with us or our affiliates. We may collect such information  which when combined with other pieces of information available with us could  reasonably allow you to be identified (“Personal Information”). Personal  Information shall include but is not limited to your full name, personal contact  numbers, residential address, email address, gender, or date of birth. Personal  Information can be in any format including but not limited to photographs or  documents.  

  1. Use of Information Collected 

3.1 We may collect, use, or process your information including Personal Information for  the following purposes: 

  1. to manage your registration as a user of the Service. The Personal Data you  provide can give you access to different functionalities of the Service that are  available to you as a registered user. 
  2. For creating and giving you access to your registered account on the Platform. iii. To develop, deliver, process, and improve our products, services, content to  personalize and improve your experience. 
  3. To contact you by email, telephone calls, SMS, or other equivalent forms of  electronic communication, such as a mobile application's push notifications  regarding updates or informative communications related to the functionalities,  products, including the security updates, when necessary or reasonable for their  implementation. 
  4. For internal analytical and research purposes such as auditing, data analysis and  research to improve our products, services, and customer communications. vi. To meet any legal or regulatory requirement or comply with a request from any  governmental or judicial authority. 

vii.To resolve any request, dispute, grievance, or complaint raised by you in relation  to your use of the Platform. 

viii.To detect or monitor any fraudulent or illegal activity on the Platform. ix. To inform you about our products, services, offers, updates, upcoming events,  including providing you information in relation to order confirmations, invoices,  technical notices, security alerts.

  1. To provide you with news, special offers and general information about other  goods, services and events which we offer that are similar to those that you have  already purchased or enquired about unless You have opted not to receive such  information. 
  2. Disclosure of Information Collected 

4.1.We may from time to time be required to disclose the information collected from you  to our trusted third-party service providers who assist us in order to facilitate the  provision of services and purchase of products on the Platform. For instance, we may  share your information with third party payment gateway provider to process  transactions on the Platform. By using the Platform, you consent to any such  disclosure of your information with third party service providers. We ensure that such  third-party service providers are bound by reasonable confidentiality obligations and/  or use, maintain and follow generally accepted industry and security standards with  respect to such information. 

4.2.You share personal information or otherwise interact in the public areas with other  users, such information may be viewed by all users and may be publicly distributed  outside. 

4.3.We may disclose your personal information for any other purpose with your consent. 

4.4.A third-party payment gateway provider may be required to collect certain financial  information from you including, but not restricted to, your credit/debit card number  or your bank account details (collectively referred to as “Financial Information”).  All Financial Information collected from the you by such third-party payment  gateway providers will be used only for billing and payment processes. The Financial  Information collected from you is transacted through secure digital platforms of  approved payment gateways which are under encryption, thereby complying with  reasonably expected technology standards. The verification of the Financial  Information shall be accomplished only by you through a process of authentication in  which we shall have no role to play and hence, we shall bear no liability in relation to  the same. We shall neither be liable nor responsible for any actions or inactions of  third-party payment gateway providers or any breach of conditions, representations  and warranties given by them. We shall also not be obligated to mediate or resolve 

any dispute or disagreement between you and such third-party payment service  providers. 

4.5.While we take best efforts to ensure that your information including Personal  Information, and Financial Information is duly protected by undertaking security  measures prescribed under applicable laws, you are strongly advised to exercise  reasonable discretion while providing Personal Information or Financial Information  while using the services given that the Internet is susceptible to security breaches. 

  1. Security 

5.1 We have implemented security policies, rules, and technical measures, as required  under applicable law to protect the Personal Information that it has under its control  from unauthorized access, improper use or disclosure, unauthorized modification and  unlawful destruction or accidental loss.  

5.2 Your information is contained within secured networks and is only accessible by a  limited number of authorized persons who have access rights to such systems or  otherwise require such information for the purposes provided in this Privacy Policy.  These authorized persons are also under an obligation to keep such information  confidential. 

5.3 Although we make best possible efforts to transmit and store all the information  provided by you in a secure operating environment that is not open to public, you  understand and acknowledge that there is no such thing as complete security and we  do not guarantee that there will be no unintended disclosures of any information and  potential security breaches. You agree not to hold us responsible for any breach of  security or for any action of any third parties that receive your Personal Information  or events that are beyond our reasonable control including, acts of government,  computer hacking, unauthorized access to computer data and storage device,  computer crashes, technical glitches, breach of security and encryption, etc. 

  1. Retention of Your Personal Data 
  2. The Platform will retain your Personal Data only for as long as is necessary for the  purposes set out in this Privacy Policy unless a longer retention period is required or  permitted under the applicable law. We will retain and use your Personal Data to the  extent necessary to comply with our legal obligations (for example, if we are required  to retain your data to comply with applicable laws), resolve disputes, and enforce our  legal agreements and policies.
  3. Transfer of Your Personal Data 
  4. Your information, including Personal Data, is processed at the Platform’s operating  offices and in any other places where the parties involved in the processing are  located. It means that this information may be transferred to — and maintained on —  computers located outside of your state or other governmental jurisdiction where the  data protection laws may differ than those from your jurisdiction. 
  5. Your consent to this Privacy Policy followed by your submission of such information  represents your agreement to that transfer. 
  6. Delete Your Personal Data 
  7. You have the right to delete or request that we assist in deleting the Personal Data that  we have collected about you. Our Platform may give you the ability to delete certain  information about you from within the Platform. 
  8. You may contact us to request access to, correct, or delete any personal information  that you have provided to us. 
  9. Please note, however, that we may need to retain certain information when we have a  legal obligation or lawful basis to do so. 
  10. Security of Your Personal Data 

The security of your Personal Data is important to us but remember that no method of  transmission over the Internet, or method of electronic storage is 100% secure. While we  strive to use commercially acceptable means to protect your Personal Data, we cannot  guarantee its absolute security. 

  1. Links to Other Websites 

Our Platform may contain links to other websites that are not operated by us. If you click on a  third-party link, you will be directed to that third party's site. We strongly advise you to  review the Privacy Policy of every site You visit. 

We have no control over and assume no responsibility for the content, privacy policies or  practices of any third-party sites or services. 

Changes to this Privacy Policy

We reserve the right to amend this Privacy Policy at any time. The Privacy Policy, as and  when modified, shall be updated on the Platform. We encourage you to review this Privacy  Policy whenever you visit our Platform to understand how your Personal Information is used.  

  1. Grievance Redressal 

In case, you have any questions, grievance or complaints about this Privacy Policy, or the  Platform, you may contact our grievance officer on the below mentioned details: 

Name: Shirina Sawhney 

Designation: Grievance Officer 

Email Address: shirina@thesafaristitch.com 

  1. Governing Law 

The terms of this Privacy Policy shall be governed and construed in accordance with the laws  of India. Any dispute regarding or arising out of this Privacy Policy shall be subject to the  exclusive jurisdiction of the courts in Delhi. 

  1. Severability 

Whenever possible, each section of this Privacy Policy shall be interpreted in a manner so as  to be valid under applicable law. However, in the event any provision is held to be prohibited  or invalid, such provision shall be ineffective only to the extent of such prohibition or  invalidity, without invalidating the remainder of such provision or other remaining provisions  of this Privacy Policy.